Privacy Policy

Seppälän Autopesu Oy
Ahjokatu 26, 40320 Jyväskylä, Finland
Email: tuki@seppalanautopesu.fi
Phone: +358 45 8905773
Website: seppalanautopesu.fi

Last updated: 08/19/2026

1. Purpose of the Privacy Policy

This Privacy Policy explains how Seppälän Autopesu Oy processes personal data on the website seppalanautopesu.fi, in online bookings, customer communications and in connection with services.

Seppälän Autopesu Oy processes personal data in accordance with applicable data protection legislation, including the EU General Data Protection Regulation (GDPR).

2. Controller

Seppälän Autopesu Oy

Ahjokatu 26
40320 Jyväskylä
Finland

Email: tuki@seppalanautopesu.fi
Phone: +358 45 8905773

3. What Personal Data Do We Process?

Personal data is primarily collected when the customer makes an online booking, contacts Seppälän Autopesu or uses the website’s contact services.

Data processed may include, for example:

Customer Information

  • name

  • phone number

  • email address

Booking Information

  • booking number

  • booking date and time

  • selected service

  • vehicle category

  • vehicle registration number

  • selected additional services

  • booking price

  • booking status

Payment Information

Payments in the online service are made through PayPal.

Seppälän Autopesu does not process the customer’s PayPal payment details on the website; the payment is made in PayPal’s service.

The online service may store, for example:

  • payment status

  • amount paid

  • technical information related to the payment transaction needed for processing the booking

Contact Information

If the customer contacts us by email, phone or WhatsApp, the customer’s contact information and the content of the message may be processed.

4. Purposes of Processing Personal Data

Personal data is processed for the following purposes:

  • receiving and managing online bookings

  • confirming bookings

  • communicating with the customer

  • sending reminders related to the booking

  • processing cancellations and change requests

  • processing payments and payment status

  • customer service

  • performing the service

  • handling possible complaints

  • collecting customer feedback

  • maintaining the functionality and security of the website

  • analyzing website usage

  • fulfilling legal obligations

Data is not used for sending marketing newsletters.

5. Legal Basis for Processing Personal Data

The processing of personal data is based on, depending on the situation, for example:

Performance of a Contract

When the customer makes a booking, processing of personal data is necessary for managing the booking, service and payment.

Legal Obligation

Data may be processed, for example, to fulfill legal obligations related to accounting and taxation.

Legitimate Interest

Data may be processed, for example, in connection with customer service, service development, data security and the proper functioning of the online service when the processing is based on legitimate interest.

Consent

Non-essential cookies and analytics services may be used based on the customer’s consent in accordance with applicable regulations.

6. Online Booking and Customer Account

The customer can make a booking either without a user account or by creating a user account.

The customer does not need to create an account to make a booking.

The booking system processes data necessary for implementing the booking, such as the customer’s name, contact information, vehicle category, registration number, service details and payment status.

7. Payment Service – PayPal

The website uses the PayPal payment service.

When the customer selects PayPal payment, they are redirected to PayPal’s service to complete the payment.

Seppälän Autopesu receives through the online service the necessary information for processing the payment and booking, such as payment status and amount paid.

PayPal processes personal data in accordance with its own privacy policy.

The customer should also familiarize themselves with PayPal’s own terms and privacy policy.

8. Google Analytics

The website uses Google Analytics to analyze and develop website usage.

Google Analytics may collect data such as website usage, page visits and technical environment.

The use of non-essential cookies and similar technologies related to analytics is based on user consent when required.

9. Google Tag Manager

The website uses Google Tag Manager to manage technical tags and tracking technologies on the website.

Google Tag Manager itself is not an analytics service, but is used to manage other website tags.

10. Google Maps

The website may use Google Maps to display the company’s location.

Google Maps is a third-party service, and its use is subject to Google’s own terms and privacy policies.

11. reCAPTCHA

The website uses Google reCAPTCHA to protect forms and the online service from automated abuse and spam.

reCAPTCHA may process technical data about the user and website activity to ensure the security of the service.

12. WhatsApp and Contact Form

The website may offer contact via WhatsApp.

Information sent through the WhatsApp contact form may be stored in the system maintaining the contact service.

Data may be used for:

  • processing contact requests

  • responding to the customer

  • business customer quote requests

  • customer communication related to services

WhatsApp is not used for sending marketing messages.

13. Cookies

The website uses cookies and similar technologies.

Cookies can be divided, for example, into the following categories:

Necessary Cookies

These are needed for the proper functioning of the website and booking system.

Analytics Cookies

These may be used to analyze website usage and develop the service, for example through Google Analytics.

Third-Party Technologies

The website may use technologies from, for example, PayPal, Google, reCAPTCHA and other service providers.

The website uses a cookie consent tool to manage cookies.

The user can manage the use of non-essential cookies through cookie settings.

14. Data Retention

Personal data is retained only as long as necessary for the purpose of processing, the customer relationship, the booking, accounting, legal obligations or possible dispute and complaint situations.

Different retention periods may apply to different data groups.

Data related to accounting and taxation is retained for the period required by applicable legislation.

When personal data is no longer needed and there is no legal or other justified reason for retention, it is deleted or anonymized appropriately.

15. Recipients and Processors of Personal Data

Personal data may be processed in systems and services used by Seppälän Autopesu that are needed to maintain the online service, bookings, payments, communications and website functionality.

Such services may include, for example:

  • Seppälän Autopesu‘s own booking system

  • WordPress website

  • PayPal

  • Google Analytics

  • Google Tag Manager

  • Google Maps

  • Google reCAPTCHA

  • WhatsApp and related contact service

  • email and hosting services

Service providers process data in accordance with their own terms and privacy policies.

16. Transfer of Data Outside the EU or EEA

Some of the third-party services used may process personal data outside the EU or EEA.

If personal data is transferred outside the EU or EEA, the transfers are carried out in accordance with applicable data protection legislation and utilizing appropriate safeguards available.

17. Protection of Personal Data

Seppälän Autopesu uses appropriate technical and organizational measures to protect personal data from unauthorized access, alteration, loss or other misuse.

Access to personal data is restricted to individuals and services that have a justified need for it.

18. Rights of the Data Subject

In accordance with applicable data protection legislation, the data subject has the right, for example, to:

  • receive information about the processing of their personal data

  • request access to their personal data

  • request correction of inaccurate data

  • request deletion of data in certain situations

  • request restriction of processing in certain situations

  • object to processing in certain situations

  • receive their personal data in a transferable format under applicable conditions

  • withdraw consent when processing is based on consent

The exercise of rights depends on the legal basis for processing and applicable legislation.

19. Right to Lodge a Complaint with a Supervisory Authority

If the customer considers that their personal data is processed in violation of data protection legislation, they have the right to lodge a complaint with the competent data protection authority.

In Finland, the data protection supervisory authority is the Office of the Data Protection Ombudsman.

20. Inquiries About Processing Personal Data

If you have any questions about the processing of your personal data or wish to exercise your rights as a data subject, please contact:

Seppälän Autopesu Oy
Ahjokatu 26
40320 Jyväskylä
Finland

Email: tuki@seppalanautopesu.fi
Phone: +358 45 8905773

21. Changes to the Privacy Policy

Seppälän Autopesu Oy may update this Privacy Policy if the website’s operations, the services used or the processing of personal data changes, or if applicable legislation requires it.

The current Privacy Policy is published on the website.

Last updated: 08/19/2026

 
 
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